Technical Support

Did you accidentally delete that Word Document you needed for the business meeting? Is your computer running slow? Do you have another technical problem?

Solid Rock Media can help! Call or email now for your free consultation! Alternatively, check out my web store for remote technical support services.

The following is my full range of services:

Each item includes a free half hour of labor. All additional labor will be figured at $5.00/half hour.

All labor performed will include a minimum charge for the cost of a Computer Diagnostic.

Diagnostic Services

  • Computer Diagnostic$10.00

Emergency Services

  • House Call$30.00


  • File Recovery$5.00 per file recovered
    (Does not include files from corrupted hard drives.)
  • Data Recovery$50.00
    (Includes recovering data from corrupted hard drives.)


  • Anti-virus Program Installation and Configuration$10.00
  • Anti-spyware Program Installation and Configuration$10.00
  • Firewall Installation and Configuration$10.00
  • Virus/Spyware/Adware/Malware Removal$35.00


  • Hardware Installation$25.00 per item installed
    (Includes internal components such as hard drives, CD drives, and networking cards.)
  • Peripheral Installation and Configuration$15.00 for all items
    (Includes keyboard, mouse, monitor, printers, and external components.)


  • Network setup (1-3 computers) $50.00
    (Includes hardware configuration, drive mapping, network printer configuration, etc.)
  • ISP (Internet Service Provider) Setup$25.00
  • Email Client Installation or Configuration$15.00
    (Includes POP3, SMTP, port settings and other email client configuration.)
  • Remote Desktop (2 computers)$15.00

Advanced Software Installation or Configuration

  • Estimate will be given upon evaluation of software.